Privacy Policy

Effective Date: July 15, 2025

Serenli.com (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.serenli.com (the “Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment details, and any other information you voluntarily provide.
  • Usage Information: IP address, browser type, device information, pages visited, time spent on the site, and referral URLs.
  • Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience and analyze how the Site is used.

2. How We Use Your Information

We use your information for purposes such as:

  • To operate and maintain the Site
  • To process transactions and manage orders
  • To respond to inquiries and provide customer support
  • To send updates, marketing emails, or promotional content (if you opt in)
  • To analyze usage trends and improve our services
  • To comply with legal obligations and enforce our terms

3. How We Share Your Information

Your personal data may be shared with:

  • Service Providers: Third parties who help operate our website or provide services (e.g., payment processors, hosting companies).
  • Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Data Protection Rights

Depending on your location, you may have rights under applicable laws, including the GDPR, such as:

  • The right to access the personal data we hold about you
  • The right to request correction or deletion of your personal data
  • The right to restrict or object to our processing
  • The right to data portability
  • The right to withdraw your consent at any time

To exercise these rights, please contact us at: info@serenli.com

6. Data Security

We implement reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet is entirely secure.

7. Third-Party Websites

Our Site may contain links to other websites. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of the Site after such changes constitutes your consent to the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Serenli.com
Email: info@serenli.com
Website: www.serenli.com