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General Terms and Conditions (GTC)

1. Scope of Application

These General Terms and Conditions (GTC) apply to all contracts, deliveries, and services between Nixar – Hakan Altun, An der Trift 10, 63263 Neu-Isenburg, Germany (hereinafter "Provider") and its customers.

The Provider supplies exclusively to entrepreneurs within the meaning of § 14 BGB (B2B). Contracts with consumers (§ 13 BGB) are not concluded.

2. Conclusion of Contract

The presentation of products on the website [www.serenli.com](https://www.serenli.com) does not constitute a legally binding offer, but a non-binding invitation to place an order.

By submitting the order, the customer makes a binding offer. The contract is only concluded upon written order confirmation by the Provider or by execution of the delivery.

3. Prices and Payment

  • (1) All stated prices are net prices and are exclusive of statutory value-added tax and shipping costs.
  • (2) Payment can be made by advance payment, PayPal, or credit card.
  • (3) The Provider reserves the right to exclude certain payment methods in individual cases.

4. Delivery and Shipping

  • (1) Delivery takes place within approx. 1 week after order confirmation and receipt of payment, unless stated otherwise in the offer.
  • (2) Shipping is carried out by DHL or UPS. Shipping costs are shown separately during the ordering process.
  • (3) Partial deliveries are permissible as long as they are reasonable for the customer.

5. Customized Products

  • (1) For goods that are manufactured according to customer specifications or are clearly tailored to personal needs (e.g., textiles with embroidery or print), revocation or return is excluded.
  • (2) The customer is obliged to check the data, logos, and templates submitted by them for copyright, trademark, and other third-party rights. The customer alone is liable for any infringements of rights.

6. Retention of Title

The goods remain the property of the Provider until full payment is made.

7. Warranty

  • (1) The statutory warranty rights for entrepreneurs apply.
  • (2) Slight deviations in color, shape, material, or size due to technical reasons do not constitute a defect.

8. Liability

  • (1) The Provider is liable without limitation for intent and gross negligence.
  • (2) In cases of slight negligence, the Provider is only liable for the breach of essential contractual obligations (cardinal obligations), but limited to foreseeable, typical contractual damages.
  • (3) Any further liability is excluded.

9. Jurisdiction and Applicable Law

  • (1) The law of the Federal Republic of Germany applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
  • (2) The place of jurisdiction for all disputes arising from contractual relationships between the Provider and the customer is the registered office of the Provider, provided the customer is a merchant.

10. Final Provisions

Should individual provisions of these GTC be or become invalid or unenforceable after the conclusion of the contract, the validity of the remaining provisions shall remain unaffected.

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